You may return or exchange all items within 20 days of receiving the product. All items must be in excellent condition (undamaged, unwashed, and unworn), with the tag on. Please return it with the original packaging.

When you want to return or exchange an item, please email us at hello@shopakana.com, including your order number, description of the item, and reason for return/exchange. We will respond as soon as possible with all the information for you to ship the item to us and start the refund/exchange.

We will process the return/exchange as soon as we receive the item from you.

Exchanges are based on availability of stock. The first time you exchange it, we will ship it back to you free of charge.